SERVICES
Clarity for what comes next.
Three focused UX engagements designed to help your team make better decisions, measure what matters, and build experiences that work for more people.
Website Discovery
Not sure what to fix or where to start? I'll dig in and figure it out with you.
Staring at your website wondering if it's actually working for you, or just sitting there? I'll run a full discovery to understand your business, your users, and where the gaps are, so you're not guessing anymore. You'll walk away with a clear, prioritized plan instead of a vague sense that something's off.
WHAT’S INCLUDED
Stakeholder interviews: getting the full picture from your team on goals, constraints, and what "success" looks like
User interviews: hearing directly from the people who actually use your site or app
Analytics review (pending access): seeing what the data says people are really doing
Competitive review: how you stack up against others in your space
Usability review: a hands-on walkthrough to catch friction points
Deliverable: A discovery report, built in Figma slides and exported as a polished PDF, with clear findings and actionable recommendations, not just observations.
Timeline: Usually about 4 to 6 weeks, but varies
Best for: Business owners who know something needs to change but don't have the time, team, or objectivity to figure out what or why.
Quarterly Analytics Dashboard
Know how your site is really doing, without staring at spreadsheets.
You don't need more data, you need to know what it means. Every quarter, I'll build and walk you through a dashboard that shows the health of your site in plain terms: what's working, what's not, and what to do about it, tied to the specific things you're trying to learn.
WHAT’S INCLUDED
A working dashboard built in Data Studio (formally Looker Studio), tailored to your goals
Insights framed around what you actually want to know (not just generic metrics)
Recommendations for improvement each quarter, so the numbers turn into next steps
Deliverable: A live Data Studio dashboard, refreshed and reviewed quarterly.
Timeline: Initial build, then ongoing quarterly check-ins.
Best for: Owners who want an honest read on performance without having to become a Google Analytics expert.
Accessibility Review
Real accessibility, not just a checkbox.
There's a growing need to meet WCAG 2.0 guidelines, and a real cost to ignoring it, both legally and in who you're shutting out. Most automated accessibility tools only catch the surface-level stuff, like color contrast and captions. I go further: keyboard navigation, alt tags, screen reader flow, the things that actually determine whether everyone can use your site. An automated badge tells people you kind of care. A human review shows you actually do.
WHAT’S INCLUDED
Manual keyboard accessibility testing
Alt tag and image accessibility audit
Full-site review beyond automated-tool blind spots (navigation, forms, structure, screen reader compatibility)
Clear findings tied to WCAG 2.0 criteria
Deliverable: A detailed Google Doc report with findings and prioritized fixes.
Timeline: 2–3 weeks
Best for: Business owners who want to genuinely serve every visitor and protect themselves from compliance risk in the process.